Informativa sulle spedizioni
Shipping Information
We ship worldwide with competitive rates designed to bring our handmade porcelain creations to you safely and efficiently.
Shipping Rates
🇮🇹 Italy: FREE shipping on all orders 🇪🇺 European Union (45 countries): €10 flat rate 🇬🇧 United Kingdom: £20 flat rate 🇨🇭 Switzerland: €25 flat rate International (USA, Canada, Australia): Calculated based on weight at checkout
Processing Time All items are handmade to order. Please allow 2-3 business days for processing before shipment.
Delivery Time
- Italy: 2-4 business days
- European Union: 5-7 business days
- United Kingdom & Switzerland: 7-10 business days
- International: 10-15 business days
⚠️ Important: Customs Duties and Taxes
Customs duties and VAT may apply for orders outside the European Union and are the responsibility of the buyer.
For shipments to the United Kingdom, Switzerland, and other non-EU countries, your order may be subject to import duties, customs fees, and taxes imposed by the destination country. These charges are determined by your local customs authority and are not included in our shipping rates or product prices.
We recommend contacting your local customs office for more information about potential charges before placing your order.
Tracking All orders are shipped with tracking. You will receive a tracking number via email once your order has been dispatched.